These Terms of Service ("Terms") govern your access to and use of Runpost ("we", "us", or "our"), including the website at runpost.app and the web application at app.runpost.app. By using Runpost, you agree to these Terms. If you do not agree, do not use the service.
1. The service
Runpost is a business operations platform for independent business owners and small teams. The service includes AI-generated financial reports, client and revenue tracking, an AI advisor chat, SMS business alerts, and integrations with third-party accounting and payment platforms.
Runpost is a tool to help you understand and manage your business. It does not provide accounting, legal, tax, or financial advisory services.
2. Eligibility
You must be at least 18 years old to use Runpost. By using the service, you represent that you are 18 or older and have the legal capacity to enter into these Terms.
3. Your account
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at ian@runpost.app if you suspect unauthorized access.
You agree to provide accurate, current, and complete information when creating your account and to keep it up to date.
4. SMS messaging
Runpost offers optional SMS notifications for business alerts. By providing your phone number and enabling SMS notifications in your account settings, you consent to receive automated text messages from Runpost.
- You can opt out at any time by replying STOP to any message you receive from us.
- Message and data rates may apply depending on your mobile carrier and plan.
- Runpost is not responsible for delays or failures in SMS delivery due to carrier issues.
5. Third-party integrations
Runpost integrates with third-party platforms including Wave, Stripe, Square, and Jobber. Your use of these integrations is subject to the terms and privacy policies of those platforms.
By connecting a third-party account, you authorize Runpost to access the data necessary to provide the service. We are not responsible for the availability, accuracy, or actions of third-party services.
6. Your data
You retain ownership of all data you upload to or generate within Runpost, including CSV files, connected account data, and business records. You grant Runpost a limited license to store and process your data solely to provide the service to you.
We do not sell your data. We do not use your data to train AI models. See our Privacy Policy for full details on how we handle your data.
7. Acceptable use
You agree not to:
- Use Runpost for any unlawful purpose or in violation of any applicable law or regulation.
- Upload data you do not have the right to share.
- Attempt to gain unauthorized access to any part of the service or another user's account.
- Interfere with or disrupt the integrity or performance of the service.
- Reverse engineer, decompile, or otherwise attempt to extract the source code of Runpost.
- Use automated means to scrape or extract data from the service without our written permission.
8. AI-generated content
Reports, summaries, and advisor responses generated by Runpost are produced by AI language models and are provided for informational purposes only. They do not constitute financial, legal, tax, or professional advice.
You are responsible for verifying the accuracy of AI-generated content before acting on it. Runpost does not guarantee the accuracy, completeness, or fitness for a particular purpose of any AI-generated output.
9. Automated actions
Runpost may send you SMS messages asking whether you want to take a business action, such as sending a follow-up invoice (reply SEND) or a payment reminder (reply REMIND). When you reply to authorize such an action, Runpost will act on your behalf to carry it out.
You are responsible for reviewing these prompts carefully before replying. Runpost is not liable for the consequences of actions you authorize by replying to automated messages.
10. Paid plans
Runpost is currently offered at no charge. If we introduce paid plans in the future, we will give you at least 30 days' advance notice before any charges apply to your account. You will have the opportunity to review and accept updated terms before being billed.
11. Intellectual property
Runpost and its original content, features, and functionality are owned by Runpost and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the service without our written permission.
You retain all rights to the data and content you bring to Runpost. Nothing in these Terms transfers ownership of your data to us.
12. Disclaimer of warranties
Runpost is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the service will be uninterrupted, error-free, or free of harmful components. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
13. Limitation of liability
To the fullest extent permitted by law, Runpost and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, data, or business opportunities, arising from your use of or inability to use the service — even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from these Terms or your use of the service will not exceed the amount you paid us in the 12 months preceding the claim, or $50, whichever is greater.
14. Indemnification
You agree to indemnify and hold harmless Runpost and its operators from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of the service, your violation of these Terms, or your violation of any third-party rights.
15. Governing law
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms will be resolved in the state or federal courts located in Texas, and you consent to the jurisdiction of those courts.
16. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will notify you by email at least 14 days before the changes take effect. Continued use of the service after the effective date constitutes your acceptance of the updated Terms.
17. Termination
You may stop using Runpost at any time and request deletion of your account by emailing ian@runpost.app.
We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or if we determine that your use of the service poses a risk to other users or the platform. We will make reasonable efforts to notify you before termination unless doing so would cause harm.
18. Contact
If you have questions about these Terms, please contact us at ian@runpost.app.